With the holiday I finally had time to do the upgrade from 3.1 to 3.2. All seemed to go smoothly. At the end of the upgrade it said upgrade complete. I left the upgrade to go to my site and got what's below. Support is understandibly closed until Monday, but I was wondering if any of you would be able to help. Thanks in advance.
Looks like IPB (or PHP, rather) doesn't have permission to read those files. If you haven't already submitted a ticket, please do so. We would need to log in and investigate.
This was resolved a big thanks. As most things are this was a user created error. And about my IPB support experience, I would Nominate Jason Hanna for your employee of the month! He was awesome. 1st I didn't even expect a response until Monday. He replied to my ticket Saturday. 2nd He was on the ball and got things done. I was asking how I could fix things myself, but he took the initiative to just do it. 3rd I asked a follow up question and once again he delivered quickly. I was impressed and when it comes to support I am generally very critical so this doesn't come lightly. I'm more apt to write a sharply worded complaint than a compliment.
