Do You Hide your Feedback and Support Forum?

Discussion in 'Administrating Your Community' started by Computer_Head, Aug 7, 2009.

  1. Computer_Head New Member

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    I have a feedback and support forum on my site but I keep it hidden from guests so only registered users can access it. What do you all do?
  2. GoodOmens New Member

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    I keep mine available but never really thought about hiding it. Personally I've never looked at a support forum and decided to join / not join a forum.
  3. awpoon_ New Member

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    Of course not. You gotta always be open to suggestions or be subject to many criticisms.
  4. GoodOmens New Member

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    Yep I agree completely.
  5. itsbobtista New Member

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    I think if anything, guests will see that you answer your feedback forum, and it'll make them feel more confident that when they join, you might make a change for them.. and it shows that you actually care about maintaining the site..

    I don't hide mine.
  6. jaks New Member

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    No, I see no reason to hide that forum, I just keep it public.
  7. corgylegs New Member

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    i've always thought of having a ticket system or something to the affect for support/help. in my opinion it makes the forum look professional and adds the security of 1 to 1 chats that can help with perrsonal problems like accounts and billing.
  8. Fratal New Member

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    No, I don't hide mine. I don't see a reason to anyways.

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