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| Some Details: Posted by Shawn on 09-03-2010 (11:39 PM), last reply was on 16-03-2010 (02:09 AM). This thread has received 8 replies and been viewed 174 times. |
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Post/PM Reports?
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#1 (permalink) |
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How often do your members report posts and PMs? Do you have instructions anywhere on your community showing them how to do this?
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Shawn Gossman / AdminExtra Staff Member My Sites: The Weather BB Forum | Illinois SKYWARN Forum | Twitter Meets Storm Chasing |
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Re: Post/PM Reports?
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#2 (permalink) |
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Yes, we have instructions. However, they use it rarely.
My staff are pretty quick, so we get to anything bad before a member has a chance to report it.
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Re: Post/PM Reports?
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#3 (permalink) |
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I hardly get any issues via reports. Members just grab and download what they want (that didn't sound to good) and leave without issues. Prity much is self explanatory which results the member visiting, browsing, downloading and leaving (hopefully finding something to enhance their forums and/or sites).
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Re: Post/PM Reports?
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#4 (permalink) |
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On one site none at all - I don't think they've worked out where the report button is
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Re: Post/PM Reports?
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#5 (permalink) |
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We get one or two every week or so and we have a guide to reporting posts within a site info forum.
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Re: Post/PM Reports?
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#7 (permalink) |
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On a forum I used to work on, it was honestly ridiculous with the amount of reporting that went on. I didn't visit the site for three days and there were literally thousands of reports.
Some reports were warranted, as it was utterly impossible for the moderators and community relations to read even 1/2 of posted content, but I think it was more the nature of the audience that the forum's topic attracted. There was a lot of drama and multiple reports, so that contributed to the problem. |
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Re: Post/PM Reports?
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#8 (permalink) |
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The one really busy site I'm an admin for, we rarely get a reported post, never a PM. I'd say there's a reported post/thread about once every two months. We've got enough staff to jump on top of bad posts within a matter of minutes, but occasionally, members will report something during the east coast off-hours (we are an international community, after all).
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